Batik Air was founded in 2013 as a full-service airline under the Lion Air Group. It began operations with both domestic and international flights, managed through its city, airport, and cargo offices. These offices continue to support the airline’s operations in key locations such as Indonesia, Malaysia, and Australia, among others. Passengers can visit Batik Air offices for assistance with flight bookings, ticket modifications, baggage policies, and other travel-related services. Additionally, the airline’s representatives provide information on cargo services and handle various passenger concerns. With its commitment to quality service, Batik Air ensures smooth and efficient assistance for travelers across its network.