EL AL Airlines New York Office

The EL AL Airlines New York Office can comprise several departments to handle certain operations. Ticketing, booking management, in-flight service reservation, etc., are the key functions it can regularly look after. The airport office of the carrier at JFK regulates additional concerns regarding flight delays, upgrades, and more.

Office Photos

New York Cargo Office

Queries Answered at EL AL New York Office

EL AL New York Office Services

With the NYC Office of EL AL, a flyer can opt for services to book flights and enhance travel experiences. This body offers clarity regarding different facilities. It ensures the ease of seeking the required information prior to reserving and while utilizing the amenities.

Book Flights

EL AL offers 3 types of bookings. Fliers can receive multi-city, round, and one-way trips. Its location network is diverse to fly seasonally and regularly. Using the EL AL Airlines phone number in New York, i.e. +972-3-977-1111/*2250, they can make their reservations. 

Receive Flight Updates

A flier of EL AL can obtain real-time updates regarding the status of scheduled flights. For flights that have departed or are yet to arrive, one can check the status. At the New York Office of the carrier, by providing basic details, this information can be received.

Ticket Changes

During unexpected circumstances, passengers of El Al Israel Airlines can make changes to their tickets. They can prefer different destinations to fly to. Otherwise, the time and date of the trip can be modified. At the EL AL New York Office, the desired modifications can be initiated.

Reserve Seats

It is easy to find and book the best seats with the national airline of Israel. In the New York Office of EL AL, a passenger can check the seat availability. Depending on the vacant options as per the flight schedule of the next 7 days, reservations can be made.

Matmid Frequent Flyer Club

EL Al enables its travelers to join the Matmid Frequent Flyer Club. From the first flight onward, they can start earning points. Through these, they can buy Award Tickets. Regardless of the flight destination, the carrier’s Office in NYC can help with redemptions.

Book Multiple Travel Classes

Economy, Business, and Premium classes are offered by the flag carrier of Israel. Pleasant flight experiences are assured through these. Dial the EL AL New York phone number to know the charges, comforts available, and/or other information. Even for upgrades, a traveler can connect with this office.

Seat Selection for Children

With EL AL, families can upgrade seats for their kids. Per upgrade, the airline can charge $1. Or, frequent flyer points amounting to 150 can be used for the payment. At the NYC Office of the carrier, this service can be availed for a child aged between 2 years and 11 years.

Reserve Onboard Entertainment

To make the best of flight journeys, Israel’s national airline extends entertainment options. Flyers can access Wi-Fi services to browse applications/websites from their smart devices. They can use entertainment systems as well on certain EL AL flights to New York. For bookings, go to its NYC Office.

Cargo Services

The Office of EL AL in NYC has secure cargo services to offer. To and from this city, products can be shipped to numerous destinations. This facility may invite the payment of fees and surcharges. They are applicable as per the destination where the items have to be transported.

EL AL New York Airport Office Services

At John F. Kennedy International Airport (JFK), the office or help desk of EL AL can be found. This division in New York Airport has a range of services to provide to fliers, whether they are domestic or international.

• Ticketing
• Priority boarding
• Visa applications
• Handling queries
• Upgrading reservations
• Providing flight schedule updates
• Freight facilities
• Cancelling/changing flights
• Check-in services
• Upgrades during check-in
• Selection of seats
• In-flight facilities
• Access to lounges
• Medical services
• Extra baggage allowance facilities
• Refunds and compensation
• Lost & Found services

How Do You Complain to the EL AL Office in New York?

To raise a complaint, a flier can connect with the EL AL Office in New York via WhatsApp. Drop a message at the contact number 03-977-1111. From Sunday to Thursday, between 08:00 A.M. and 11:00 P.M., officials can send a response. On other days, the service is available during varied hours.

Via other mediums as well, one can report an issue to this division.

Note: For online complaints, use the digital form on the “Contact Us” page on the carrier’s website.

In order to manage the complaints of fliers, the Office in NY can provide credit vouchers. It can offer other solutions, depending on the nature of the issues. For further satisfaction, they can request complaint escalation. The overall process can take a few days.

Flights to Reserve with EL AL Office in New York City

EL AL flights to New York are provided every week. Flyers can find between 16 and 22 flights weekly. Mainly, from cities in Israel to this location in the United States, trips are offered. To travel on these routes, one can reserve direct and connecting flights.

Note: To fly on these routes, John F. Kennedy International Airport can be the origin point.

In sum, the Office of EL AL in NY assumes a crucial role in booking services and managing concerns. A flyer can get in touch with it for early redressal of inquiries or to reserve facilities. Using the various EL AL New York Office contact mediums, one can do so.