Note: Mailing Address (P.O. Box 1755, Addis Ababa)
Office Photos
Hilton Ticket Office
| Address: | Inside Hilton Hotel, Menelik II Ave, Addis Ababa 1164, Ethiopia |
| Phone: | +251 115 154036 |
| Working hours: | Mon to Fri: 8:00 AM to 6:00 PM | Sat: 8:00 AM to 5:00 PM | Off on Sundays and public holidays |
Sky Light Ticket Office
| Address: | Inside Sky Light Hotel, Airport Road, Addis Ababa 1755, Ethiopia |
| Working hours: | Mon to Fri: 8:00 AM to 6:00 PM | Sat: 8:00 AM to 5:00 PM | Closed on Sundays and public holidays. |
Bole Ticket Office
| Address: | Bole, inside Airport Building, Addis Ababa, Ethiopia |
| Phone: | +251 11 637030 |
| Working hours: | Mon- Fri: 8:00 AM to 6:00 PM | Closed on Sat,Sun and public holidays |
Degol Ticket Office
| Address: | Piazza, Degol Square, 2QM3+2JG, Addis Ababa, Ethiopia |
| Phone: | +251 111267965 |
| Working hours: | Mon- Fri: 8:00 AM to 6:00 PM | Closed on Sat, Sun and public holidays |
African Union Ticket Office
| Address: | Inside Africa Union, 2P2V+3PM, Addis Ababa, Ethiopia |
| Phone: | 251115157368 |
| Working hours: | Mon- Fri: 8:00 AM to 6:00 PM | Closed on Sat, Sun and public holidays |
Addis Ababa Airport Ticket Office
| Address | Bole International Airport, XQPW+3QF, Airport Rd, Addis Ababa, Ethiopia |
| Phone | +251115178320/455 |
| Working hours | MON – SUN: 6፡00AM to 01፡45AM |
| Baggage Service | +251 11 5178306/+251-11-6650304 |
| Check in counter | 251-11- 5178455/955 |
Cargo Office
| Address: | Cargo Terminal Building, Ethiopian Airlines, Bole International Airport, Addis Ababa, Ethiopia |
| Phone: | +251 115 17 4520/24/25 |
| Email | [email protected] |
Ethiopian Airlines and Inquiries Responded at the Addis Ababa Office
| Procedures to book flights | Seat Selection | Unaccompanied minor service |
| Flight Pass | Sheba Duty Free | Travel documentation |
| Cargo handling | Cancel reservations | Baggage Information |
| Change booking | Assistance with the check-in process | Car Rental |
| Wifi | Excess and special baggage | Refunds |
| Checking schedules | Service animals and pet booking | Airport Transfer |
