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Ethiopian Airlines Ticket Office Washington DC

Address3133 Mt. Vernon Avenue, Alexandria, VA 22305
Email[email protected]
Website https://www.ethiopianairlines.com/
Working HoursEveryday 09:00 AM - 05:00 PM
Phone703 682 0570
Fax703 682 0573

Ethiopian Air Lines, formerly named EAL, has an office to manage flights to/from Washington. The main role of the Ethiopian Airlines Office in Washington, D.C. is to timely handle the related operations. Here, a flier can reserve a variety of services that are needed at the airport or on board. Also, queries relating to travel can be resolved.

Office Photos

Airport Office

Airport :Washington Dulles International Airport
Address:Ethiopian Airlines, 1 Saarinen Circle,
Dulles International Airport Lower Level Office # G – 53G Sterling, VA 20166
Phone:703 572 6809
Fax:703 572 8738
E-mail[email protected]

General Sales Agent

Company:Heavyweight Air Express
Address:1555 Mittal Blvd Suite C, Wood Dale IL, 60191
Phone:630 595 2323
Fax:630 595 3232
E-mail:[email protected] [email protected]

Cargo Office

Contact person:Regional Director USA Samson Arega
Phone:1-800-445-2733
Email[email protected]
Contact person2:MGR AIRPORT SVC BINALFEW GETACHEW
Phone:001-571-599-0612
Email[email protected]

Facilities Provided by Ethiopian Airlines Washington, D.C. Office

The office of Ethiopia’s national airline in Washington has a variety of services for both first-time and frequent travelers. Here, they can get facilities ranging from flight reservations to in-flight meal options. Along with this, they can manage the bookings as needed. 

Reserve a Flight 

A passenger can book a flight at the Ethiopian Airlines Ticket Office in Washington, D.C.. Here, one-way and round trips can be reserved to domestic as well as international locations. On various routes, nonstop and connecting flights can be reserved, based on their availability. 

Seeking Refunds 

In situations like trip cancellation or missed flights, flyers can ask for refunds at the Ethiopian Airlines Washington Office. While requesting this, they should give all relevant information, whether personal or flight-related. 

Check Flight Status 

Whether a traveler is flying for leisure or business, he/she can check the current flight’s status at the office of Ethiopia’s flag carrier in Washington. For the same, one needs to provide some information. It includes the intended destination, flight origin, and departure date. 

Manage a Booking

At the Ethiopian Airlines Washington D.C. Office, travelers can manage their bookings. They can revoke flights as needed by following the rules of the cancellation policy. Also, they can change flight aspects, including the date, time, location, etc. Classes can be upgraded too. 

Book Different Fares 

Currently, with Ethiopian Air Lines, 2 classes are available – Cloud Nine and Economy Class. Based on the price and preferences, these can be booked at the airline’s office in Washington  With these, one can avail of several onboard services, including food, Wi-Fi, and reading material.  

Get On-Board Facilities 

Multiple onboard facilities can be availed with Ethiopia’s flag carrier. However, they can be booked prior to flying at its office situated in Washington. Here, a passenger can reserve meals and beverages to enjoy in-flight. In addition, entertainment facilities can be booked, if available.  

How Do I Complain to the Ethiopian Airlines Washington Office? 

Travelers of EAL can file complaints relating to concerns faced before departures, during flights, or after arrivals at its office located in Washington. Or, they can use the Ethiopian Airlines Washington D.C. Office phone number for this purpose. 

Alternatively, a traveler can fill out the complaint form online, available on the airline’s website. 

  • Click on the “Help” option on the homepage of Ethiopian Airlines’ website. 
  • Choose the “Support and Feedback” tab. 
  • Now, select one of the following:
    • “Before Your Flight”
    • “After Your Flight”
  • Mention the requested information in the blank fields:
    • Title
    • First Name
    • Last Name 
    • Email
    • ShebaMiles Number 
    • City 
    • Country 
    • Booking Reference
    • Ticket Number and others 
  • Then attach any supportive files. 
  • Hit on the “Submit” button to finish the process. 

The Ethiopian Airlines Washington Dulles Office can acknowledge written complaints within 30 days of receipt. Further, it can connect with passengers within 60 days after receiving complaints. Once connected, it can provide coupons, free hotel accommodation, discounts, and others to make up for their experiences.

Flight to Reserve at the Ethiopian Airlines Ticket Office Washington, D.C.

The Washington Office of Ethiopia’s flag airline can book flights to various countries from this city. These include China, Belgium, and others. For these routes, mostly, connecting flights can be reserved. 

Country Location Airport Used 
Belgium Brussels Brussels Airport or BRU
China BeijingPEK or Beijing Capital International Airport 
Shanghai Shanghai Pudong International Airport (PVG)
Denmark Copenhagen Copenhagen Airport/CPH
EthiopiaAddis AbabaADD/Addis Ababa Bole International Airport 
Arba Minch Arba Minch Airport or AMH
Asosa ASO or Asosa Airport 
Togo LoméLomé–Tokoin International Airport or LFW

The Ethiopian Airlines Office in Washington, D.C. functions to satisfy a variety of travel needs of domestic as well as international passengers. For this purpose, this body can be easily contacted via online and offline mediums. A passenger seeking expedited assistance can also rely on it. 

Other Ethiopian Airlines City Office

Frequently Asked Questions
Can I reserve flights at the EAL City Office in Washington, D.C.?

Yes, one can reserve flights at the Ethiopian Air Lines Ticket Office in Washington.

What is the timing of the Ethiopian Air Lines Washington Dulles Office?

The Washington Dulles Office of this carrier operates from 09:00 A.M. to 05:00 P.M. on business days.

How to contact the EAL Washington D.C. Airport Office?

Travelers can contact Ethiopian Airlines Washington Office by calling 703 682 0570.

Does the Ethiopian Air Washington Office have a toll-free phone number?

Yes, the Washington Office of this airline has a toll-free contact number – 1-800 445 2733.

Can I complain to the Ethiopian Airlines Washington Office via email?

One can send a complaint to this airline’s office in Washington via the email ID – [email protected].

Does the Ethiopian Air Lines Office find lost items?

The airline’s office in Washington assists flyers in filing complaints for lost items in order to recover them.

Can I redeem miles at the Washington Office of Ethiopian Air?

Yes, a passenger can redeem miles under the ShebaMiles program at the office of this airline in Washington.

Does the Ethiopian Washington Office provide travel updates?

To get the latest travel updates, it is suggested to connect with the Washington Office of Ethiopian Air.

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